Captain Oliver Hotel

St. Martin

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This was the worst hotel stay I have ever had. Visited: March 2007 Posted by essexgirl If you like being treated badly and discriminated against for no reason, this hotel is for you. If, like me, you want to enjoy your holiday - do yourself a favor and stay anywhere other than this hotel. I encountered unbelievably rude staff. The room I booked was "substituted" for another lesser value room with no explanation other than "we're very full at the moment". Also, there was no corresponding discount on my pre-paid booking. My room was supposed to be ocean view, but overlooked the exposed sewer mains. I could hear the band playing in the bar intil very late. Also, my TV didn't work. The ceiling had major water damage, and looked as if it was going to cave in over the tub. Generally, everything my room was unclean and scummy. Although I didn't eat dinner at the hotel, they tried to charge me for the $38 buffet. This was the worst hotel stay in my experience. The only good point was the Dinghy Bar (not associated with the hotel) located on site that had cheap drinks, fantastic food at reasonable prices and good service. Otherwise, I wouldn't recommend Captain Oliver to anyone, and would give it zero stars - if possible. You couldn't pay me to stay here ever again. It was absolutely horrid from my arrival to my departure. 6 users found this review helpful. 0 found this review unhelpful. Did you find this helpful? This was the coolest place. Visited: June 2005 Posted by ddlaney You have to like plain and simple. The simplicity of the rooms make it romantic. My wife and I only come here in the summer. Prices are right, and it's kind of great to get "VIP" treatment. Our honeymoon was spent here, and we were the only guests for about four days. It was in the low season. We had the best food ever. In addition, the staff was great - nice and quiet! We will be going back year after year! 1 users found this review helpful. 2 found this review unhelpful. Did you find this helpful? Attempted to extract additional charges Visited: June 2004 Posted by alichase We booked a room through Orbitz which allowed three people for the rate - we were only two. When we arrived, the management attempted to charge an additional thirty dollars for the "extra person". We refused, but the management yelled and screamed at us in the process. I have never been treated so rudely. 2 users found this review helpful. 0 found this review unhelpful. Did you find this helpful? This was a great value. Visited: March 2004 Posted by smmphd I won't give Captain Oliver's five stars because it is not a "luxury" resort. But it's a great full service waterfront resort that's a tremendous value. They have a great pool, beautifully situated ocean view rooms with AC, and a lovely spot on the marina. Overall, we really liked the location. They also have great food. Try La Lorraine, a little French restaurant at picnic tables outside the provisioning deli in the marina. 1 users found this review helpful. 1 found this review unhelpful. Did you find this helpful? Excellent, very helpful and friendly staff. Visited: April 2002 Posted by humphreyj We could not ask for anyone to be more helpful. We have stayed on this island several times, but this was our first time at Captain Oliver's Hotel Reosrt. It will not be the last! It was centrally located, making it great to get around. I felt the price was very reasonable - if you get one of the packages. Also, the food was great. 0 users found this review helpful. 2 found this review unhelpful. Did you find this helpful? I was so disappointed. Visited: November 1999 Posted by timma We ‘ve read so many good comments about Captain Olivers that we decided to spend our weekly vacation there in December. We were so disappointed! First of all, that resort was not a four-star. The poor outside lighting at night made us feel so unsecure. I asked to the management if we could get closer to the front desk as the resort seemed to be empty. The lady made us feel that it would be a major problem to check into another room. The overall service was quite poor. The phone was not working properly all week long. Our room was filthy, with a low light system, a cheap TV, and one American channel ( NASA ). It looked like they were on a budget here. We had dinner at the restaurant once - and once too many. When we stepped in, we did not feel welcome. A young lady, who seemed to be in charge, did not bother to sit us at our table. She just pointed to a table next to the water, handed over two menus, and told us to sit down and she would be right back. She never showed up. The funny thing was - it was not quite busy that night. They had five tables - maybe six. We loved the area. Oyster Pond was what we were looking for. It was away from the crowd. We had a chance to visit La Caravelle Hotel. It was a cute little Property overlooking Oyster Bay. That property would be our recommendation with a 40% less expensive rate than Captain Oliver! 3 users found this review helpful. 0 found this review unhelpful. Did you find this helpful?

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