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 This was the worst birthday trip ever. Visited: March 2007 |
| Posted by mejia23 |
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My husband's family is from the Dominican Republic, so they decided to take me here for my birthday.
The check in was a nightmare. Mind you, I went with my two toddlers, my sister and brother-in-law, and their two kids - so it was kind of annoying.
The staff didn't seem to know what they where doing half of the time, and didn't help much with information on what to do around the resort. Also, the staff lacked good people skills.
The food was alright - I have had better. The rooms could have been kept cleaner, too.
One of their staff members told us we were able to visit their sister hotel, and that the kids would be able to enter the pool for a while. Mind you, this was on my birthday, so we went with the kids and all their pool toys.
When we got there, we had to take a tour around the hotel first in the hot afternoon sun. The kids were fussy because they were tired of walking in the hot sun. Well, it was a trick to get us to join their membership. As soon as we said "no thanks", the man got mad and said the kids couldn't get in the pool. He said we had to go back to the hotel. At that point, I was very angry because I had a two-year-old and a four-year-old fussing around and crying.
We asked for water, and out of the seven people we were with, they only gave us three bottles of water. The man was really rude to us after that - it was awful.
Every year I travel to the Dominican Republic, but I will not return to Ocean Bavaro, and do not recommend it to anyone I know.
On the upside, the beach was beautiful. I will return to Punta Cana. |
| 1 users found this review helpful. 0 found this review unhelpful. |
 Check in and room service were a niightmare, but my stay was great. Visited: July 2006 |
| Posted by lid117 |
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When we had to check in, it was a nightmare. We stood there for a good part of the day, and nobody knew what they had to do. It seemed like nobody wanted to help.
Then, we were not informed of any activities that were availble or where and how I had to go about making reservations to eat. There were no booklets or papers that would inform me of anything around.
Also, my room had no numbers listed for me to call for information or literature to read. I had to learn it by asking people, or found out about it when it was to late.
The room had no soap or towels, and I had to ask for them. I only received two towels and a floor mat. Soap was another thing I had to keep asking for when I saw someone. The rooms could be much better.
The food was good, and the people and shows were great. Drinks were also good, and the grounds were kept very clean.
We had a good time when we found out what there was to do (when it was almost time to leave!). I can't say I will return to Ocean Bavaro Spa and Beach Resort, but I would return to Punta Cana. |
| 8 users found this review helpful. 7 found this review unhelpful. |
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